Returns & Exchanges
At Biodance, we want you to be completely satisfied with your skincare journey. If you are not happy with your purchase, we accept returns on unopened and unused products within 30 days of delivery.
Initiate Your Return
Contact our support team or visit our online return portal with your order number and email address to start the process.
Prepare the Package
Securely pack the unused items in their original packaging to ensure they are protected during transit back to our warehouse.
Ship It Back
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing